Privacy policy
Last updated: January 2026
Key commitment: your data is never used to train our AI models.
Courtesy translation. In the event of any discrepancy, the French version prevails.
1. Data controller
The controller of your personal data is:
IA MARKETING
BAT B – RDC, 152 Avenue Général Frère, 69008 Lyon, France
Email: contact@start-with-bam.com
2. Data we collect
We collect the following categories of data:
2.1 Identification data
- First and last name
- Business email address
- Company name
- Industry
2.2 Payment data
- Billing information (address, VAT)
- Transaction history
Note: card data is processed directly by our provider Stripe and is never stored on our servers.
2.3 Usage data
- Login logs
- Actions performed on the platform
- Credit consumption
- Generated content
2.4 Training corpus
- Uploaded documents (posts, articles, presentations)
- Descriptions of your personas
- Positioning elements (values, promise, differentiation)
- Information about your market
3. Purposes and legal bases
4. Protecting your corpus
We give particular importance to the confidentiality of your documents and business data:
Full isolation
Your corpus is stored in isolation and is never mixed with other clients' data.
No AI training: your data is never used to train or improve our artificial-intelligence models.
Restricted access
Only the personalisation algorithms access your data, with no human intervention.
Deletion on request
You can request the complete deletion of your corpus at any time.
5. Data recipients
Your data may be shared with the following recipients:
5.1 Processors
- Application & database hosting: Scaleway (France)
- AI-model hosting: Microsoft Azure (Paris region, France Central)
- Payments: Stripe (PCI-DSS certified)
- Emailing: Mailjet (Mailgun Technologies SAS)
- Analytics: Google Analytics (Google Ireland Limited)
All our processors are bound by contractual clauses guaranteeing the protection of your data in accordance with the GDPR.
5.2 Authorities
Your data may be disclosed to the competent authorities upon legal request (tax administration, judicial authorities).
6. Transfers outside the EU
Some of our processors may be located outside the European Union. In that case, we ensure appropriate safeguards are in place:
- European Commission standard contractual clauses
- European Commission adequacy decision
7. Your rights
Under the GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data
- Right to restriction: restrict the processing of your data
- Right to portability: receive your data in a structured format
- Right to object: object to certain processing
- Right to withdraw consent: at any time, for processing based on consent
To exercise these rights, contact us at: contact@ia-marketing.fr
We will respond to your request within one month. For complex requests, this period may be extended by two months.
8. Security
We implement appropriate technical and organisational measures to protect your data:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Secure authentication
- Regular backups
- Monitoring and intrusion detection
- Access limited on a need-to-know basis
- Regular security training for our teams
9. Cookies
9.1 Essential cookies
These cookies are necessary for the site to function and cannot be disabled:
- Session cookie
- Authentication cookie
- Language-preference cookie
- Consent cookie (remembering your choices)
9.2 Analytics cookies (Google Analytics)
With your consent, we use Google Analytics to analyse how the site is used and improve our Services. These cookies allow us to:
- Measure site audience and traffic
- Understand how visitors navigate the site
- Improve usability and performance
The data collected is anonymised and transmitted to Google Ireland Limited. For more information on how Google handles data: policies.google.com/privacy
9.3 Managing cookies
On your first visit, a banner lets you accept or decline non-essential cookies. You can change your preferences at any time via the "Manage cookies" link at the bottom of the page or through your browser settings.
Declining analytics cookies does not affect your access to the Services.
10. Minors
BAM's Services are intended for professionals and are not directed at anyone under 18. We do not knowingly collect data concerning minors.
11. Changes
We may update this privacy policy. In the event of a substantial change, we will inform you by email or via a notification on the platform.
12. Contact and complaints
For any question about this policy or your personal data:
Email: contact@ia-marketing.fr
Address: BAT B – RDC, 152 Avenue Général Frère, 69008 Lyon, France
If you believe your rights are not being respected, you may lodge a complaint with the CNIL, the French data-protection authority:
Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France